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Terms & Conditions

The terms and conditions below apply to The Groom Shoes Repair & Polish Limited (hereinafter referred to as "THE GROOM") thegroomshoesrepair.com website (hereinafter referred to as "the Website") for all users.

Please read the following terms and conditions (hereinafter referred to as "Terms of Use") carefully before using the Website. By using the Website or any part of it, you signify your acceptance of the following Terms of Use. Therefore, if you do not agree to these Terms of Use, please do not use the Website. References to "you" or "user" in these Terms refer to all individuals and/or entities accessing the Website for any reason or purpose.

1. Scope / Content / Online Store of the Website / e-STORE
1.1 The Website provides company profile, company philosophy, latest promotions and offers, latest news updates, and ways to contact THE GROOM.
1.2 Images on the Website are for reference only, and the actual colors of products may vary. All items are subject to the actual products.
1.3 Due to actual circumstances, the prices, promotional activities, terms, and conditions on the Website may differ from those through other sales channels of the company (if any).
1.4 All content on the Website is based on the Chinese version, and in case of discrepancies with the English (or other language) version, the Chinese version shall prevail.

2. Changes to Terms of Use
THE GROOM reserves the right to modify or delete the Terms of Use at any time without prior notice. You should regularly review the Website to check if the Terms of Use have been modified, as continuing to use the Website indicates your agreement to be bound by the latest version of the Terms of Use.

3. Website Updates
THE GROOM reserves the right to update or modify the content of the Website, change the way the Website is presented, its substantive content, or functionality at any time without prior notice.

4. Conduct in Using the Website
Your use of the Website is conditional upon you not:

4.1 Unauthorizedly accessing, using, or attempting to access, use or access any part of our servers and/or any data areas;
4.2 Restricting or preventing any other user from using and enjoying the Website;
4.3 Using the Website in any way that infringes upon others' intellectual property rights, or obtaining any other users’ private information or personal data to infringe upon their privacy, or damaging any part of the Website, materials, and/or goods;
4.4 Attempting to alter any website materials or goods in any way;
4.5 Posting or transmitting any illegal, fraudulent, defamatory, pornographic, obscene, blasphemous, offensive, indecent, threatening, vulgar, hostile, hateful, or other inappropriate or unreasonable materials, including but not limited to any conduct that constitutes or encourages a criminal offense, gives rise to civil liability, or violates any local, state, national or international laws, or infringes upon the intellectual property, proprietary rights, or confidentiality obligations of others;
4.6 Posting or transmitting any advertisements, solicitation messages, chain letters, pyramid schemes, investment opportunities or schemes, or other unsolicited commercial communications, or making any mass advertisements;
4.7 Posting or transmitting any data or software containing viruses, Trojan horses, worms, or other harmful components; interfering with the operation of the Website in any way, including but not limited to transmitting software viruses, or transmitting any computer codes or messages designed to interrupt, disrupt, or alter the operation of the Website;
4.8 Collecting information of other users of the Website using the Website or other means;
4.9 Posting, publishing, transmitting, copying, distributing, reproducing, reselling, or otherwise exploiting any materials obtained from the Website for commercial purposes without the written approval of THE GROOM (unless otherwise specified by THE GROOM on the Website, or specially licensed by THE GROOM);
4.10 Uploading, posting, publishing, transmitting, copying, or otherwise distributing any component of the Website or any copyrighted or proprietary information obtained through the Website without the written approval of THE GROOM (unless otherwise specified by THE GROOM on the Website, or specially licensed by THE GROOM), or creating derivative works;
4.11 Distributing, announcing, disseminating, modifying, displaying, selling the content or products of the Website, creating derivative works, or otherwise utilizing it without the written approval of THE GROOM;
4.12 Selling or altering website materials for any public or commercial purposes without the written approval of THE GROOM, or copying, reproducing, republishing, uploading, downloading, posting, transmitting, displaying, performing publicly, or sending the website materials in any way, or storing the materials in retrieval systems, or using website materials in any other way.
You do not own any rights to the website materials and, except as allowed by these Terms of Use, and/or unless otherwise specially licensed by THE GROOM, you are not permitted to use website materials in any other way.

5. Website Materials
The Website provides tangible or intangible materials, data, content, graphics, images, music, logos, icon buttons, links, HTML code, trademarks, software, photos, pictures, videos, and other materials and items (hereinafter referred to as "Website Materials"). If THE GROOM agrees to allow you to use the Website, the relevant licensed use should be non-exclusive, non-transferable, and limited, and subject to these Terms of Use. Website materials are protected by copyright laws, trademark laws, and other applicable laws. All website materials are the proprietary property of THE GROOM or the website content providers or customers of THE GROOM. Unauthorized use of any website materials will violate copyright laws, trademark laws, and other applicable laws. If you copy any website materials, you must retain the copyright, trademark, service mark, and other proprietary rights notices contained in the original materials.

6. Third-Party Information
Website materials may contain information provided by third parties or obtained by THE GROOM from commercial data sources and other reference channels or sources.

If any website materials are outdated, THE GROOM is not responsible and will not independently verify the information provided by third parties or agents, so you must be careful about the reliability and accuracy of website materials. We do not assume any responsibility for any website materials. If you use or rely on the website materials, you do so at your own risk.

7. Promotional Activities
THE GROOM will periodically conduct online promotional activities on the Website. If these promotional activities involve earning or accumulating points or other rewards, the final decision should be based on the points determined by THE GROOM according to its records, and you may not dispute the final decision of THE GROOM.

8. Linked Websites
8.1 The Website may contain hyperlinks to other URLs or websites operated by third parties, and the content and handling of your personal data on such websites are beyond our control;
8.2 The hyperlinks to other URLs or websites do not signify THE GROOM’s endorsement or recommendation of the information, products, advertisements, or other materials provided therein;
8.3 You should carefully read the terms of use and conditions of such linked websites and understand and agree that THE GROOM is not responsible for the accuracy of the information provided by such linked websites and any loss or damage you suffer from those linked websites.

9. Embedded Content
The Website contains embedded content (including but not limited to embedded text, images, audio, and video) directly from third-party websites or social media such as Facebook, Twitter, YouTube, Sina Weibo, or Instagram. The embedded content is subject to the terms and conditions of the respective websites or operators, and THE GROOM is not responsible. You must comply with their relevant terms and bear all consequences and responsibilities yourself.

10. Intellectual Property Rights
10.1 All intellectual property rights existing on the Website, including content, product design (including any and all related materials), belong to THE GROOM and its licensors, or have been legally licensed to THE GROOM for use on the Website. All rights granted by applicable laws are reserved herein;
10.2 Although you may download or print website materials from the Website for personal non-commercial purposes, these website materials still belong to THE GROOM unless otherwise specified by us;
10.3 You agree that THE GROOM can freely use, disclose, adopt, and modify any ideas, concepts, expertise, suggestions, proposals, comments, and other communications and information (“Feedback”) you provide to us regarding the Website without paying you any fees. You hereby waive and agree to waive any and all rights to claim any compensation, fees, royalties, or other payments related to THE GROOM’s use, disclosure, adoption, and/or modification of any or all of your Feedback.

11. Disclaimer
11.1 Website materials are for your general reference only or for purposes otherwise specifically licensed by THE GROOM. THE GROOM assumes no responsibility for the website materials.
11.2 You access and use the Website at your own risk. The website materials are provided "as is" without additions or deletions. The Website is for your personal use only, and we make no express or implied representations or warranties, including but not limited to the products advertised or sold on the Website, or any merchantability or fitness for a particular purpose. Mentioning any third-party products, information, or services on the Website does not constitute or imply any endorsement or recommendation by us.
11.3 Without limiting the disclaimers stated in these Terms of Use, under no circumstances will we be liable for any costs, damages, or liabilities incurred due to unauthorized use of the Website or breach of the Website’s security procedures.
11.4 You acknowledge and confirm that THE GROOM has made no representations or warranties regarding:
11.4.1 The accuracy, adequacy, currency, or reliability of the website materials, or the availability of website materials for purposes beyond general reference or otherwise specifically licensed by THE GROOM;
11.4.2 The website materials being free from defects, errors, omissions, viruses, etc., or being up-to-date, uninterrupted, or secure.
11.4.3 Messages transmitted over the Internet will not be intercepted, destroyed, or lost;
11.4.4 Defects in this website will be corrected;
11.4.5 THE GROOM makes no implied or explicit warranties, and does not guarantee the accuracy, reliability, completeness, or timeliness of the website or the materials;
11.4.6 THE GROOM assumes no responsibility for any content on other websites or any materials posted on or linked from this website, including but not limited to any opinions, errors, omissions, infringements, defamation, falsehoods, or other content that may be illegal or lead to claims or complaints;
11.4.7 You assume full responsibility for the consequences of using the materials on this website and linked websites;
11.4.8 The materials on the website may change at any time or periodically, so please check the relevant materials regularly;
11.4.9 THE GROOM does not guarantee that: the website is free of errors at present or in the future, that the website and its server are free of computer viruses or other harmful components at present or in the future, that any defects will be corrected, or that the operation of the website is timely, secure, and uninterrupted;
11.4.10 If your use of the website materials results in the need for servicing or replacing equipment or data, THE GROOM is not responsible for any costs incurred;
11.4.11 THE GROOM or any third party mentioned on the website shall not be liable, to the extent permitted by law, for any damages or injuries (including but not limited to accidental damages, indirect damages, loss of profits, or damages due to loss of data or business interruption), whether arising from the use or inability to use the website or materials, any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, interception of online communication, software or hardware problems (including but not limited to data loss or compatibility issues), theft, destruction, or alteration of the website, regardless of whether such damages are caused by contract, tort, negligence, or any other cause, and regardless of whether THE GROOM has been advised of the possibility of such damages;
11.5 Under any circumstances, THE GROOM shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, including loss of business or profits, arising from the use or inability to use the website, or any errors or omissions in the website or materials, even if we have been advised of the possibility of such damages, and regardless of whether such damages are based on tort, contract, or otherwise;
11.6 You must exercise and fully rely on your own skill and judgment in using the website or interpreting the website materials. You must ensure that your use of the website and website materials complies with all applicable laws;
11.7 The limitation of liability provisions contained in these terms shall apply to the maximum extent permitted by law.

12. Limitation of Liability
12.1 Although we have made commercially reasonable efforts to make the website available to users 24 hours a day, we do not guarantee that you will always be able to use the website, and you acknowledge that we have made no representations or warranties that the website will always be available. You are responsible for your own hardware, software, and facilities, and we do not guarantee that the website will be compatible with your system.
12.2 THE GROOM reserves the right to suspend the website for enhancement or modification purposes.
12.3 THE GROOM reserves the right to restrict your use of the website if we deem it reasonably necessary for the operation of the website.
12.4 THE GROOM shall not be liable for any loss or damage you may suffer as a result of the website being unavailable or your use of the website being restricted.
12.5 You hereby acknowledge that unauthorized use of the website's content may cause irreparable harm to THE GROOM, and in the event of unauthorized use, THE GROOM has the right to seek an injunction in addition to any other remedies available at law or in equity.

13. Claims
If your violation of these terms and/or your use of the website results in any liabilities, damages, claims, lawsuits, costs, and expenses (including legal fees) being incurred by THE GROOM, its parent company's employees, agents, directors, contractors, suppliers, other representatives, or partners, you agree to indemnify and hold them harmless. If necessary, THE GROOM may participate in the defense of any claims, lawsuits, and settlement negotiations. Without THE GROOM's written consent, you shall not settle any claim in a manner that adversely affects the rights or obligations of THE GROOM. THE GROOM reserves the right, upon notifying you, to assume exclusive defense and control of any claim or lawsuit at its own expense. You hereby agree to indemnify THE GROOM for any unauthorized use of any materials on the website, defend THE GROOM, and hold THE GROOM harmless.

14. Privacy Policy and Personal Information Collection Statement
For our privacy policy and practices, please refer to our Privacy Policy and Personal Information Collection Statement.

15. Governing Law and Jurisdiction
These terms of use shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong"), and shall be subject to the exclusive jurisdiction of the Hong Kong courts. You agree to submit any disputes, controversies, or claims between you and THE GROOM to the Hong Kong courts.

16. General Terms
16.1 If any provision of these terms is deemed illegal, invalid, partially invalid, or unenforceable under the laws of any jurisdiction, it shall not affect the legality, validity, or enforceability of any other provision in that or any other jurisdiction.
16.2 If THE GROOM waives a breach of these terms, it shall not be construed as a waiver of any subsequent breach. The headings used in these terms are for reference only and shall not affect the interpretation of these terms.

17. Disputes
17.1 In the event of any discrepancies between the English and Chinese versions, the Chinese version shall prevail.
17.2 In case of any disputes, The Groom Shoes Repair & Polish Limited reserves the right to make the final decision without further notice.